Direct Payment Services


Are you in receipt of a Direct Payment to buy the care and support you need?

Are you struggling to find the support you need and employ people to meet the very highest levels of your expectations?

Are you able to manage when your people are on holiday, call in sick, or just let you down at the last minute?

Are you finding it difficult to be an employer and address those concerns that create awkward conversations?

Are you faced with the choice of having to employ the wrong people than no people at all? Which is the greater risk to you?

Do you want to create more opportunities from your Direct Payments with people you can rely on and trust?

Do you want to protect those people with whom your relationship is built on trust and knowledge and not rely on them so much that you burn them out and they leave you?


“Direct Payments allow me to have control and more importantly to have the care I need to be able to get the most out of life”

Have you considered employing a charity to recruit, manage and support your team in partnership with you so that you feel in control? We don’t mean manage your payroll and signpost you when you need additional support – we support you by employing your people, creating your assessment and delivering quality every day and beyond. We don’t signpost – we pull in the right support at the right time and in the right way from within our organisation.

Cymryd Rhan supports and cares for citizens across Wales who receive Direct Payments so that citizens can live their life in their way. We have nearly 40 years of experience of supporting our citizens in Wales in a way that matters to them by doing the right thing at the right time and in the right way. Cymryd Rhan is underpinned by a set of operating values and culture codes that place the citizen at the heart of everything we do. We believe that it is a privilege to be part of a person’s life and support them to achieve their goals on their terms.

We have availability to support you to put together that package of support that is designed just for you. You will be involved in every step from recruitment, planning and delivery. No decision is taken about you, without you. Whether you are managing the here and now, or that someone you care for needs support and planning for the future so that you can take a step back without worry – then we are the charity for you.

As a charity we are non-profit. Your investment in us buys you peace of mind and a sense of control whilst knowing that all we do is about you and not about meeting profit targets or shareholder key performance indicators. Cymryd Rhan means Taking Part, so call us and take part in helping us to get it right for you. 

If you would like to speak to somebody to find out more, please either ring 01597 828050, email one of our Senior Managers below or complete this Contact Form and somebody will contact you within 2 working days.

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